![]() I have managed to fix this problem, and will outline my solution for those who might come upon this post later looking for help.Įxamining the Application section in the Windows Event Viewer showed me that what was happening was that the Windows process called Shell Experience Host was encountering some sort of crash in kernelbase.dll every time I tried to open the Bluetooth connection dialogue. Thank you in advance, and of course let me know if you need any more information. I ran the Support Utility Scan over the Wireless category, and have attached the logs as well. I have a hunch Windows 10 has something to do with it, but from my research into ways to fix this it appears that the Intel drivers may be to blame as well, and if this is the case, hopefully this post can bring the issue to Intel's attention. I have tried to access the "Add Device" dialogue in multiple different ways, as well, including going through the Devices and Printers section of the Control Panel, through the Action Center "Connect" button, and through running the "devicepairingwizard" command, all of which close instantly. I have tried many other methods to fix this, such as restarting my computer, making sure my Bluetooth drivers are up to date with the Intel Driver Assistant, updating Windows, running SFC and DISM system scans, uninstalling and reinstalling my Bluetooth device, using old drivers, restarting the Bluetooth Support Service, and making sure my BIOS is up to date, which I can confirm it is. Upon trying to open up Windows 10's "Add Device" dialogue, the window closed instantly, and continues to close instantly. Last night, when trying to pair wireless Bluetooth earbuds, I discovered an issue with my computer.
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